Failure to Maintain Safe, Clean, and Homelike Environment
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment for residents, as evidenced by multiple deficiencies in maintenance and housekeeping services. In the lobby/reception area, 14 out of 16 lights were not functioning, and another light was flickering. The main dining room on the second floor had windows with unidentified residue and peeling tint, an accumulation of dust in the air vent above the handwashing sink, and an unfinished ceiling that required sanding and painting. The elevator near the main dining room had peeling paint on the frame and door, and the linoleum flooring inside was damaged and peeling. In the courtyard, a canopy was torn and in disrepair, and a fallen screen from an attached unit remained on the ground throughout the survey. On the second floor, several resident rooms exhibited various issues, including scuff marks, missing paint exposing rust, torn air conditioning filters, residue on furniture, brown spots and debris in air conditioning units, stained privacy curtains, dirty filters, dried fluid on dressers, damaged over-bed tables, constantly running sinks, holes in restroom doors, unsecured baseboards, rub marks on walls, separating floor tiles, exposed adhesive, scratched doors, and holes in walls and baseboards. These findings were acknowledged by the Maintenance Director during an environmental tour, who also confirmed the tacky surface of the windows in the main dining room.