Failure to Maintain Clean and Homelike Resident Environment
Penalty
Summary
The facility failed to maintain a clean and homelike environment for two residents as evidenced by multiple environmental deficiencies observed during the survey. In one resident's room and bathroom, surveyors noted missing tiles along the wall near the sink and toilet, as well as rust-colored discoloration near the bathtub faucet and brown staining on the wall tiles. Both the Regional Plan Operator and the Environmental Services Manager acknowledged that the condition of the tiles and bathtub did not meet acceptable standards for cleanliness. In another resident's room, a loose baseboard with drywall debris was observed spanning the length of the bed. The resident reported that the damage had been present for some time and believed it was due to water damage. The Regional Plan Operator confirmed that this room had been identified in a previous report as requiring critical repairs, and the Director of Nursing stated that such issues should be addressed immediately or by the end of the day, depending on severity. The facility's policy requires providing a safe, comfortable, and homelike environment, which was not met in these instances.