Failure to Update Resident Fund Management Forms After Facility Name Change
Penalty
Summary
The facility failed to ensure that personal funds accounts were managed in accordance with policy for four residents when the facility underwent a name change. Specifically, the facility did not have these residents sign a new Resident Fund Management Service (RFMS) authorization and agreement form reflecting the updated facility name, as required by the facility's policy. Documentation reviewed showed that the forms on file for these residents still listed the old facility name, and there was no evidence that updated forms had been signed or uploaded into the RFMS system. Interviews with the business office manager (BOM) and the nursing home administrator (NHA) revealed that both were hired after the facility's name change and were not present during the transition. The BOM was unable to locate any updated RFMS forms for the affected residents and was unsure why the forms had not been updated at the time of the name change. The NHA confirmed that residents had been informed of the name change and had signed new admission agreements, but could not confirm whether new RFMS forms had been completed. Attempts to contact the previous BOM for clarification were unsuccessful.