Failure to Maintain Safe Operating Condition of Laundry Equipment
Penalty
Summary
The facility failed to maintain essential equipment in safe operating condition in the laundry area, specifically regarding the automatic detergent dispensing system. Observations revealed that one of the washing machines had a malfunctioning automatic feeder, which was not dispensing detergent as required. As a result, Environmental Service Staff (ESS) 3 had to manually transfer detergent from a five-gallon bucket to the washing machine using a clear handled cup. This issue had persisted for approximately three months, and although it was reported to the supervisor, no effective action had been taken to resolve it. Interviews with the Nursing Home Administrator and Environmental Service Director indicated a lack of awareness and follow-up on the malfunctioning equipment. The Environmental Service Director was aware of the issue and had contacted the company for replacement parts but had not followed up further. The Nursing Home Administrator was unaware of the problem and confirmed that there were no work orders for repairs, acknowledging that the washing machine should be in functional order. This lack of communication and action contributed to the ongoing deficiency in maintaining safe operating conditions for essential equipment.
Plan Of Correction
1. On 4/17/2025, Facility Director of Environmental Services contacted the manufacturer to determine the delivery date of the part to repair the automated dispenser. The anticipated delivery date given was May 1. 2. On the spot education was completed on 4/18/2025 with laundry personnel. Additional education to general housekeepers was completed on 5/1/2025. Education included the manufacturer's instructions on manual application of detergent if the automated system is not functional. 3. The automatic dispenser part was repaired and is now functional as of 4/30/2025. 4. The facility completed on the spot education to all staff reviewing that work orders need to be entered when equipment needs repair. If staff do not have access to enter work orders, the Registered Nurse should be notified. Education will be completed by 6/16/2025. 5. The Administrator or designee will complete random audits weekly for 4 weeks and then monthly for 2 consecutive months to ensure work orders are put in for equipment that needs repair.