Failure to Report Heating Service Interruption
Penalty
Summary
The facility failed to report an interruption of heating services to the State Agency in a timely manner. On April 6, 2025, the boiler stopped functioning, leading to a loss of heating in the building. Maintenance Employee E2 confirmed during an interview that the boiler malfunction occurred on Sunday afternoon, April 6, 2025. However, the Nursing Home Administrator was not informed of the malfunction until later that day at 4:36 p.m. Despite the loss of heating services, the facility did not include this incident in their reported incidents from April 6 to April 9, 2025. It was only on April 9, 2025, during an electronic communication at 2:31 p.m., that the Nursing Home Administrator confirmed the facility's failure to report the heating service interruption to the State Agency. This oversight constitutes a deficiency in the facility's obligation to notify the appropriate authorities of significant disruptions in services.
Plan Of Correction
The Nurse Home Administrator (NHA) reported the interruption of heating services via ERS on 4/9/25. The NHA will be educated by the Regional Administrator on the PA reporting requirements BY 4/23/25. All maintenance, dietary, and laundry/housekeeping employees will be educated by NHA on reporting interruption of services to NHA promptly. The Regional Administrator will audit daily audits completed by maintenance for the boilers, air temperatures, and water temperatures along with the work order system used by maintenance to ensure that disruption of any service is reported to the state agency. Observation and audit findings will be reviewed at the facility's monthly quality assurance meeting.