F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
D

Failure to Obtain Informed Consent for Bed Rail Use

Chasehealth Rehab And Residential CareNew Berlin, New York Survey Completed on 02-13-2025

Summary

The facility failed to review the risks and benefits of bed rails with Resident #12 or their representative and did not obtain informed consent prior to the installation of bilateral bed rails. The facility's policy required that residents be evaluated for the need and safety of bed rails, and that informed consent be obtained after discussing the risks and benefits. However, there was no documented evidence that these steps were followed for Resident #12, who had bilateral assist bed rails installed on their bed. Resident #12 had diagnoses including morbid obesity, heart failure, and respiratory failure, and was assessed as having intact cognition and independence with bed mobility and transfers. Despite this, the resident expressed a need for assist rails to maintain independence with bed mobility and avoid excessive desaturation. The facility's comprehensive care plan did not document the use of bed rails, and the resident did not recall being informed of the risks and benefits or signing a consent form. Interviews with facility staff revealed a lack of clarity and adherence to the policy regarding the use of bed rails. Staff members, including CNAs, LPNs, and the Rehabilitation Coordinator, acknowledged the importance of obtaining consent and documenting the use of bed rails in the care plan. However, it was noted that the process was not consistently followed, and many residents, including Resident #12, did not have the necessary documentation or consent forms completed, highlighting a systemic issue in the facility's compliance with its own policies.

Plan Of Correction

Plan of Correction: Approved March 14, 2025 Resident #12’s record was reviewed. Resident was evaluated for the appropriateness of bed rails. Resident was educated on risks and benefits of siderail use and consent was obtained on 2/13/2025. All residents with side rails were reviewed to ensure that education on risks and benefits of siderails was provided and consent was obtained. No other records were identified as deficient. All residents identified as having enablers or bed rails had a care plan that reflected their use and purpose. Clinical Nursing staff receive training on the bedrails policy and procedure including determination. The Director of Nursing will review records of all residents with siderails monthly to ensure that education on the risks and benefits was provided and that consent was obtained. The Audit tool will be reviewed quarterly with the Quality Assurance and Performance Improvement Meeting for 1 year to ensure compliance. Date of Correction: 2/13/2025 Person Responsible for Correction: Director of Nursing

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0700 citations
Failure to Assess and Obtain Consent Before Bed Rail Use
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to assess and obtain consent before bed rail use for two residents. Two cognitively intact residents with diagnoses including AFib, HTN, arthritis, CAD, and HF were observed with bed rails on their beds even though their MDSs indicated no bedrail use. Both records lacked a bedrail assessment, consent, and education, and the DON confirmed no assessment had been completed before the rails were installed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess Bed Rail Entrapment Risk and Mattress Settings
J
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

A resident with severe cognitive impairment and total dependence for care fell from bed after an air mattress was set too high for the resident’s weight, causing the mattress to overinflate and push the resident into a siderail. The resident’s arm became trapped in the rail and the resident sustained neck and sternum injuries. The record also showed no siderail entrapment assessment for the resident, and multiple other residents with air mattresses and siderails also lacked documented side rail assessments.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Reassess Bed Siderail Safety Led to Resident Injury
G
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

A facility failed to complete ongoing reassessments of bed siderail safety for a resident with severe cognitive impairment and total dependence for bed mobility. The resident continued using the siderails for months without the required review, and later developed bruising and a traumatic posterior shoulder dislocation after the arm was reportedly caught in the rail. An internal investigation and later assessment found the siderails were unsafe and no longer indicated.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess and Obtain Consent for Bed Rail Use
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to Assess and Obtain Consent for Bed Rail Use: Two residents had one-quarter bed rails in place with physician orders for positioning and mobility, but the clinical record lacked documented bed rail safety assessments and signed informed consent. One resident had moderately impaired cognition and the other had severely impaired cognition; both were observed with the rails up and locked in place. The ADM and DON acknowledged the assessments and consents were missed, and staff stated the required documentation should have been completed before bed rail use.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Alternatives and Monitor Bed Rail Use
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

A resident with acute and chronic respiratory failure with hypoxia, Type 2 DM with hyperglycemia, generalized muscle weakness, and impaired cognition was placed in four locked bed rails for fall risk. The record showed only one alternative intervention, one-to-one activities and supervision, with no documented evidence explaining why it was ineffective, and the DON stated there was no documented active order for a low bed or other alternative. The resident was observed asleep with all four bed rails up and locked, and the care plan and active orders did not show monitoring for safe bed rail use.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess Bed Rail Entrapment Risk
J
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to Assess Bed Rail Entrapment Risk: A resident with severe cognitive impairment and multiple medical conditions was placed in a bed with assist rails without documented assessment for appropriateness, documented alternatives, or informed consent. Staff later found the resident with his head and neck trapped between the mattress and the assist bar, unresponsive and not breathing, and CPR was started before EMS transported him to the hospital. The resident was admitted with cardiac arrest and diffuse hypoxic injury and later expired.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across New York

Get a heads-up on the newest immediate-jeopardy (J–L) citations in New York — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙

Connection lost — reconnecting… We couldn't reconnect automatically. Please reload the page to continue.