Facility Maintenance Deficiencies Affect Resident Environment
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment for its residents, as evidenced by several maintenance issues observed in five of the 49 rooms. These issues included a missing handrail end outside one room, which exposed a sharp edge that could potentially cause injuries. Additionally, the call light bulb outside another room was burnt out, preventing staff from knowing if residents in that room needed assistance unless they were at the nurses' station. In another instance, a resident did not have access to a call light, relying on their roommate to signal for help. Furthermore, a resident's bed light had been non-functional for two months, and the window in their room was obscured by a film-like substance, hindering visibility outside. Other deficiencies included the absence of window screens in two rooms, which led to one room having leaves and dead bugs on the windowsill, while the other resident expressed a desire for fresh air but was unable to open the window. Interviews with the Corporate Maintenance Director and the Administrator revealed that the facility had experienced high turnover in the Maintenance Director position, with three different individuals occupying the role in four months, contributing to the unresolved maintenance issues.