Staffing Deficiencies Lead to Delayed Care and Resident Discomfort
Penalty
Summary
The facility failed to provide sufficient nursing staff to meet the needs of several residents, resulting in multiple deficiencies. Resident #2, who was diagnosed with cerebral infarction, diabetes mellitus type 2, and other conditions, required two-person assistance for repositioning due to left-sided paralysis and severe arthritis. However, the resident reported that a CNA attempted to turn her without assistance, causing pain and fear of falling. The CNA admitted to not seeking help due to a lack of available staff, despite the resident's care plan indicating the need for two-person assistance. Resident #52 experienced delays in receiving meals, as staff prioritized delivering trays to residents who did not require assistance. This resident, who had type 2 diabetes and other health issues, expressed frustration and hunger while waiting for assistance with his meal. The CNA responsible for delivering the tray confirmed that she left Resident #52's meal for last because he needed help eating, highlighting a staffing issue that affected timely care. Additionally, Resident #36 reported waiting several hours for incontinent care, indicating a shortage of staff to meet residents' needs promptly. This resident, who had pneumonia and hypothyroidism, experienced delays in receiving necessary care, further demonstrating the facility's failure to provide adequate staffing. These deficiencies collectively affected the quality of care for the residents and highlighted the need for improved staffing levels to meet their needs effectively.