Facility Fails to Maintain Safe and Homelike Environment
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment for its residents, as evidenced by multiple deficiencies observed in 8 out of 39 rooms. Observations included a peeling toilet seat, a hole in the bathroom wall filled with gloves and hair, and black spots on the shower floor. Additionally, several rooms had issues with doors, such as laminate coming off, doors not closing properly, and loose baseboards. Some rooms were missing essential items like room separator curtains, and there were broken window crank handles and stained curtains. Interviews with residents and staff revealed that privacy was compromised due to missing or inadequate privacy curtains. A resident expressed the importance of having privacy during bathing, and a CNA confirmed the lack of privacy curtains, stating that housekeeping was aware of the issue. The facility's Director of Environmental Services (DES) had ordered new cubicle curtains but had not received them, indicating a delay in addressing the deficiency. These observations and interviews highlight the facility's failure to provide a safe and homelike environment, impacting the residents' comfort and privacy.