F0920 F920: Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
F

Inadequate Dining Room Seating

View Heights Conv HospLos Angeles, California Survey Completed on 02-14-2025

Summary

The facility failed to accommodate all residents in the dining room during mealtimes, as observed on multiple occasions. The dining room was equipped with only 40 chairs, while the north side of the facility housed 50 residents. This lack of seating resulted in residents having to wait in line or be sent back to their rooms until a seat became available. On several occasions, residents were observed standing in the dining room or at the entrance, waiting for a seat, and were instructed by a Certified Nursing Assistant (CNA) to wait against the wall or return to their rooms. Interviews with the CNA and the Director of Nursing (DON) confirmed that the dining room could not accommodate all residents simultaneously, leading to the practice of having residents wait or return to their rooms. The DON acknowledged that this practice could negatively impact residents' feelings, as they were made to wait to eat. The facility's policy indicated that meals should be distributed promptly and that residents should be encouraged to sit in a dining room chair, highlighting a discrepancy between policy and practice.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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Inadequate Dining Space for Residents
E
F0920 F920: Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Short Summary

The facility failed to provide adequate dining space for residents on the secured unit, affecting 17 residents. During meals, staff had to move residents to accommodate others, resulting in some eating off bedside tables and limited interaction. Observations showed cramped conditions with minimal space between wheelchairs, highlighting the inadequacy of the dining area.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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