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P5510

Consistent Staffing Deficiencies Across All Shifts

Bryn Mawr, Pennsylvania Survey Completed on 03-06-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to meet the required nurse aide (NA) to resident ratios across all shifts for 21 consecutive days. During the day shift, the facility consistently scheduled fewer NA hours than required, with discrepancies ranging from 4.8 to 17.6 hours short of the necessary staffing levels based on the resident census. For instance, on February 20, 2025, with a census of 45 residents, only 24 NA hours were scheduled when 36 hours were required. Similar shortfalls were observed on other days, indicating a pattern of understaffing during the day shift. The evening and overnight shifts also experienced significant staffing deficiencies. The evening shift required one NA per 11 residents, yet the facility consistently scheduled fewer hours than needed, with shortfalls ranging from 2.18 to 13.09 hours. On February 23, 2025, for example, 32 NA hours were scheduled for a census of 62 residents, while 45.09 hours were required. The overnight shift, which required one NA per 15 residents, also fell short, with discrepancies ranging from 3.2 to 9.53 hours. These consistent staffing inadequacies were confirmed by the facility's administrator, indicating a systemic issue in meeting the mandated staffing ratios.

Plan Of Correction

Nursing schedules were reviewed to ensure the proper Nurse's Aide ratio on the morning, evening, and overnight shifts. NHA/designee will reeducate the scheduler and Director of Nursing on the correct Nurse's Aide ratio. NHA/designee will audit the nursing schedules in advance daily x4 weeks to ensure Nurse Aids are being staffed at the proper ratio. Results will be shared at QA.

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