Deficiency in Daily Nurse Staffing Information Posting
Penalty
Summary
The facility failed to ensure that the daily nurse staffing information included all required details, specifically the total number of licensed and unlicensed nursing staff directly responsible for resident care. During the Recertification Survey conducted from December 12 to December 19, 2024, it was observed that the posted nurse staffing information, located next to the elevators and nursing units, included the facility name, current date, actual hours worked, and resident census, but omitted the total number of nursing staff. This omission was contrary to the facility's policy, which mandates that the posted information should include the total number of staff and actual hours worked per shift for Registered Nurses, Licensed Nurses, and Certified Nurse Aides. Interviews conducted during the survey revealed a lack of awareness and oversight regarding the requirement to post the total number of staff. The Deputy Director of Nursing stated that the Assistant Director of Nursing from each shift is responsible for posting the nurse staffing information, and the current practice was based on hours worked rather than the number of staff. The Director of Nursing admitted that the omission of the total number of staff was an oversight, and the Administrator was unaware of the requirement to include this information. This deficiency was identified under 10 NYCRR 415.13.
Plan Of Correction
Plan of Correction: Approved January 16, 2025 1. What Corrective Action(s) will be accomplished for those residents found to have been affected by the deficient practice: The daily nurse staffing form was revised to include all required elements of posting, specifically, a column for the total number of licensed and unlicensed nursing staff directly responsible for resident care was added to the form that is posted. 2. How will you identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: The Director of Nursing/designee will monitor compliance with the daily posting of nurse staffing to include the facility name, current date, resident census, the total number of staff and actual hours worked per shift for Registered Nurses, Licensed Practical Nurses, and Certified Nurse Aides. The Educator/designee will provide additional education to all licensed nursing staff on the "Minimum Staffing" policy. 3. What measures will be put in place or what systemic changes you will make to ensure that the deficient practice does not recur: The Administrator and Director of Nursing will review and revise as needed policies and procedures related to the posting of staffing. The Educator/designee will provide additional education to all staff involved in the posting of daily nurse staffing to include the facility name, current date, resident census, the total number of staff and actual hours worked per shift for Registered Nurses, Licensed Practical Nurses, and Certified Nurse Aides. 4. How the Corrective Action(s) will be monitored to ensure the deficient practice will not recur, i.e., what quality assurance program will be put into practice: The Assistant Directors of Nursing/designee will audit 10% of all Daily Nurse Staffing Forms on a weekly basis for 3 months to ensure that the posted staffing includes the facility name, current date, resident census, the total number of staff and actual hours worked per shift for Registered Nurses, Licensed Practical Nurses, and Certified Nurse Aides. The Director of Nursing/designee will report findings to the Facility Quality Assurance/Performance Improvement Committee on a monthly basis for evaluation and follow up to ensure 100% compliance. Additional corrective action will be implemented as needed. 5. Responsible Individual: Director of Nursing