E0036 E036: Establish emergency prep training and testing.
C

Failure to Develop Emergency Preparedness Training Program

Westgate Hills Rehabilitation And Nursing CtrHavertown, Pennsylvania Survey Completed on 01-08-2025

Summary

The facility failed to develop and maintain an emergency preparedness training and testing program based on its emergency preparedness plan. This deficiency was identified during a document review conducted on November 20, 2024, at 8:00 a.m. The review revealed that the facility did not have the necessary documentation to support the existence of such a program. This issue affects the entire facility, as confirmed during an exit interview with the Administrator and the Maintenance Director on the same day. A follow-up onsite revisit on January 8, 2025, between 12:00 p.m. and 12:30 p.m., confirmed that the facility still had not developed or maintained the required emergency preparedness training and testing program. The lack of documentation was again confirmed during an exit interview with the Administrator and the Regional Maintenance Director at 12:45 p.m. on the same day. This ongoing deficiency indicates a failure to comply with the regulatory requirement to review and update the program at least annually.

Plan Of Correction

Plan of Correction for TAG E0036: Emergency Preparedness Training and Testing 1. Deficiency: Based on documentation review and interview, it was determined that the facility failed to develop an emergency preparedness training program that is based on the facility's emergency preparedness plan. The training and testing program must be reviewed and updated at least annually, affecting the entire facility. Document review on November 20, 2024, at 8:00 a.m., revealed the facility failed to develop and maintain an emergency preparedness training and testing program that aligns with the emergency preparedness plan. Exit interview with the Administrator and the Maintenance Director on November 20, 2024, at 11:00 a.m., confirmed the lack of documentation. No current residents were directly affected by this deficiency; however, all residents have the potential to be affected if the facility's staff is not properly trained in emergency preparedness protocols. 2. Corrective Action: The facility will develop and implement an emergency preparedness training program based on the facility's updated emergency preparedness plan. The training program will include testing procedures and will be reviewed and updated at least annually to ensure ongoing compliance. 3. Monitoring: The facility will track and document all training sessions, including the participation of all relevant staff members. An annual review of the training program will be conducted to ensure that it remains aligned with the current emergency preparedness plan and includes all necessary updates. 4. Timeline: The emergency preparedness training program will be developed and implemented by 01/28/25, with annual reviews thereafter.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
See other E0036 citations
Failure to Provide Annual Emergency Preparedness Training to All Staff and Volunteers
C
E0036 E036: Establish emergency prep training and testing.
Short Summary

The facility did not provide or document annual emergency preparedness training for all staff and volunteers, as confirmed by both document review and interviews with facility leadership.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Annually Update Emergency Preparedness Training and Testing Program
F
E0036 E036: Establish emergency prep training and testing.
Short Summary

Surveyors identified that the facility did not provide evidence of an annual update to its emergency preparedness plan (EPP) training and testing program. The last documented review was in 2023, and staff confirmed no subsequent update had occurred, resulting in noncompliance with regulatory requirements for emergency preparedness.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Emergency Preparedness Training and Testing Program
C
E0036 E036: Establish emergency prep training and testing.
Short Summary

Surveyors found that the facility did not have a documented emergency preparedness training and testing program for staff, and the Administrator was unaware of the missing policy. This deficiency affected all residents, as the required records were not provided when requested.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Annually Update Emergency Preparedness Training and Testing
E
E0036 E036: Establish emergency prep training and testing.
Short Summary

Surveyors found that the facility did not provide documentation showing that its Emergency Preparedness (EP) training and testing program for staff had been reviewed or updated on an annual basis. Staff confirmed that the EP training and testing had not been updated, and the last review date was unknown, affecting all residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficiency in Emergency Preparedness Training Program
C
E0036 E036: Establish emergency prep training and testing.
Short Summary

The facility failed to maintain an emergency preparedness training program based on the Emergency Preparedness Plan, lacking documentation of initial and annual staff training. This was confirmed during an exit interview with the Administrator and other staff.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficiency in Emergency Preparedness Training and Testing
F
E0036 E036: Establish emergency prep training and testing.
Short Summary

The facility was found deficient in its Emergency Preparedness (EP) program due to a lack of specified training and testing requirements. A review revealed that the EP plan did not indicate the type and frequency of training needed to ensure staff knowledge of emergency procedures. Interviews with the Facility Administrator and Maintenance Director confirmed the absence of these requirements in the EP plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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