E0004 E004: Develop and maintain an Emergency Preparedness Program (EP).
C

Deficiency in Emergency Preparedness Plan for Heating/Cooling

Avalon Care CenterNew Castle, Pennsylvania Survey Completed on 12-06-2024

Summary

Avalon Care Center was found to have deficiencies in its emergency preparedness plan, specifically related to maintaining appropriate heating and cooling conditions in resident rooms. On November 30, 2024, the facility's air handler heat exchanger failed, affecting twelve out of twenty-four resident rooms. The facility consulted an HVAC vendor who determined that parts needed to be ordered, which would take twenty-one days. In the interim, the facility used space heaters and provided blankets and coats to residents but did not implement additional emergency action plans to ensure resident safety. The vendor later offered a full replacement option that could be completed within a week, and the facility chose to wait for this solution. However, there were no additional interim safety measures implemented while waiting for the replacement. The replacement was completed on December 6, 2024, but the facility's failure to maintain an adequate emergency preparedness plan was confirmed through interviews with the maintenance director and administrator. This deficiency was noted during an emergency preparedness survey conducted on December 6, 2024.

Plan Of Correction

The Facility submits this Plan of Correction under procedures established by the Department of Health in order to comply with the Department's directive to change conditions which the Department alleges is deficient under State and/or Federal Long Term Care Regulations. This Plan of Correction should not be construed as either a waiver of the facility's right to appeal or challenge the accuracy or severity of the alleged deficiencies or an admission of past or ongoing violation of State or Federal regulatory requirements. Facility will review and revise emergency preparedness plan as needed to ensure that the building can maintain/provide heating and cooling in resident rooms per requirements.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
See other E0004 citations
Failure to Annually Review and Update Emergency Preparedness Plan
F
E0004 E004: Develop and maintain an Emergency Preparedness Program (EP).
Short Summary

Surveyors found that the facility failed to comply with 42 CFR 483.73(a) by not conducting the required annual review and update of its Emergency Preparedness (EP) plan. During record review, no documentation showed that the EP plan had been reviewed or updated within the past year, and the Administrator confirmed that the Emergency Management Plan had not been reviewed or revised as required.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Lack of Annual Review Documentation for Emergency Preparedness Plan
C
E0004 E004: Develop and maintain an Emergency Preparedness Program (EP).
Short Summary

Surveyors found that the facility did not have documentation verifying that its emergency preparedness plan was reviewed by the EPP committee within the required annual timeframe. This was confirmed by both the DON and Director of Maintenance during the exit conference.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Annually Review and Update Emergency Preparedness Plan
C
E0004 E004: Develop and maintain an Emergency Preparedness Program (EP).
Short Summary

Surveyors found that the facility did not review or update its Emergency Preparedness Plan within the required annual timeframe. Documentation confirming the annual review was not available, and this deficiency was confirmed during interviews with the Maintenance Supervisor and Director of Safety/Security.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Annually Update Emergency Preparedness Plan
F
E0004 E004: Develop and maintain an Emergency Preparedness Program (EP).
Short Summary

Surveyors found that the facility did not review or update its emergency preparedness plan within the required annual timeframe, as the last update was in 2023. Staff confirmed the absence of a current plan, affecting planning for all residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Annually Review and Update Emergency Operations Plan
D
E0004 E004: Develop and maintain an Emergency Preparedness Program (EP).
Short Summary

The facility did not review or update its Emergency Operations Plan within the required annual timeframe, as the last update was over a year prior. The Director of Plant Operations believed the review was required every two years, following hospital guidelines, rather than annually as required for LTC facilities. This deficiency affected all patients in the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Annually Update Emergency Preparedness Plan
C
E0004 E004: Develop and maintain an Emergency Preparedness Program (EP).
Short Summary

The facility did not review and update its Emergency Preparedness Plan annually, as required. A document review revealed this deficiency, and the Maintenance Director confirmed the lack of documentation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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