Failure to Pay Staffing Agency Jeopardizes Resident Care
Penalty
Summary
The facility failed to pay bills incurred for services essential to the residents' health and safety in a timely manner. A review of unpaid invoices from the National Healthcare Staffing agency revealed significant outstanding balances dating from September 2024 to January 2025. The total amount owed was $324,648.00, with individual invoices ranging from $10,817.18 to $46,143.11. The facility's inability to settle these debts led to the staffing agency withdrawing their personnel from the facility. Interviews with the Nursing Home Administrator and the owner of the staffing agency confirmed the outstanding balance and the agency's decision to pull their staff due to non-payment. The Nursing Home Administrator acknowledged that the facility could not maintain the required nursing staff levels without the agency's support. A payment was sent for the oldest invoice, but the remaining invoices remained unpaid, jeopardizing the facility's ability to provide adequate care to its residents.
Plan Of Correction
National Healthcare Staffing has agreed to a payment schedule. The facility Scheduler will receive, review and process each National Healthcare Staffing invoice and forward to the Nursing Home Administrator for approval. Then the Business Office Manager/designee will forward electronically to the Accounts Payable for payment. Facility administrator will review the Accounts Payable relative to National Healthcare Staffing to ensure timely payments as follows: weekly x2, monthly x2 for timely processing of National Healthcare Staffing with results to the facility Quality Assessment and Assurance Committee.