Failure to Provide Abuse and Neglect Prevention Training
Penalty
Summary
The facility failed to provide mandatory training on abuse and neglect prevention to six out of nine staff members, as required by §483.95(c). The deficiency was identified through a review of facility policy, personnel in-service training records, and staff interviews. The facility's policy, last reviewed on October 20, 2024, mandates an effective training program for all staff, including training on abuse, neglect, and exploitation prevention. However, documentation revealed that several employees, including nurse aides, a dietary employee, a licensed practical nurse, and the maintenance director, did not receive the required in-service education on abuse and neglect prevention within the specified timeframes. The specific staff members who lacked documented training were identified as Employee E1, E3, E4, E7, E8, and E9. These employees had hire dates ranging from 2004 to 2018, and each failed to receive the necessary training between 2023 and 2024. During an interview, the Nursing Home Administrator confirmed the facility's failure to provide the required training. This deficiency is in violation of the facility's policy and the regulatory requirements set forth in §483.95(c), as well as Pennsylvania Code sections related to staff development and management responsibilities.
Plan Of Correction
No residents were affected by this deficiency. All residents have the potential to be affected by this deficiency. VP of Clinical Services, Administrator and Director of Nursing developed a facility Training Plan to include: - Effective communication for direct care staff. - Resident rights and facility responsibilities for caring of residents. - Elements and goals of the facility's QAPI program. - Written standards, policies, and procedures for the facility's infection prevention and control program. - Written standards, policies, and procedures for the facility's compliance and ethics program. - Behavioral health. - Dementia management and care of the cognitively impaired. - Abuse, neglect, and exploitation prevention. - Safety and emergency procedures. All staff will receive education in these areas, provided by the Administrator and Director of Nursing or designee. Completed training will be signed and dated by staff after receiving the training. Moving forward, staff will receive this training upon hire (during orientation) and annually. Human Resources Director will complete a weekly audit for 4 weeks on all new hires to ensure they have received the required trainings in the training plan and will complete a monthly audit that all staff have completed the assigned monthly trainings to ensure continued annual training. Audit results will be reviewed by the Risk Management/Quality Assurance Committee until such a time consistent substantial compliance has been achieved as determined by the committee.