Failure to Provide Grooming Services to Residents
Penalty
Summary
The facility failed to provide grooming services to residents who were unable to perform activities of daily living, specifically grooming, as required by their policy. The facility's policy stated that professional beauty and barber services should be available and offered to residents regularly to enhance their quality of life. However, despite having an agreement with a cosmetology and barber service since September 2024, the facility did not accommodate the residents' grooming needs. Interviews with residents revealed that they were unaware of the availability of these services and believed they had to perform their own grooming. The nursing home administrator confirmed that no visits from the hairdresser or barber services had occurred since the initiation of the outside resources agreement. This lack of service affected multiple residents, as identified in the report, who were not informed about the availability of professional grooming services within the facility. The deficiency was identified through reviews of policies, procedures, and interviews with residents and staff, highlighting a failure to meet the residents' grooming needs as per the facility's policy and service agreement.
Plan Of Correction
1. The hairdresser came to the facility on 1-30-25. 2. Residents will be audited for grooming. 3. Staff will be educated on the components of this regulation with an emphasis on providing appropriate ADL care for dependent residents. 4. 5 residents will be audited to ensure proper grooming 1x week for 1 month, 2x a month for one month, and then 1x a month for 1 month. 5. The findings of these quality monitoring's to be reported to the Quality Assurance/Performance Improvement Committee monthly x6 months.