Inadequate Housekeeping Services Lead to Unsanitary Conditions
Penalty
Summary
The facility failed to provide adequate housekeeping services, resulting in unsanitary conditions in 14 of 94 resident rooms and one of two dining rooms. Observations revealed dirty floors with dried stains, debris, trash, and food particles in several rooms. Additionally, some rooms lacked essential supplies such as toilet paper, soap, and paper towels. Interviews with residents indicated dissatisfaction with the cleanliness and frequency of cleaning in their rooms. The facility's policy on environmental cleaning and disinfection was not adhered to, as evidenced by the presence of medical waste and dried liquids in some rooms. Further observations on different dates confirmed that hand sanitizer dispensers in the hallways were empty, and several restrooms lacked necessary supplies. Interviews with staff members, including a Licensed Practical Nurse and a Registered Nurse, confirmed the absence of supplies in the restrooms and hallways. The Nursing Home Administrator acknowledged the unsanitary conditions and the failure to maintain a clean and sanitary environment as per the facility's policy.
Plan Of Correction
Facility immediately addressed rooms 207, 209, 210, 217, 220, 223, 224, 226, 303, 307, 310, 319, 321, and 325 and cleaned all rooms to include the bathrooms and replenishing the toilet paper. Facility immediately implemented a cleaning schedule to include common areas/dining rooms and thorough cleans for each floor and patient rooms to protect residents in similar situations. Administrator/designee will educate all staff on F584, facility cleanliness and supplies. Administrator/designee will re-educate housekeeping staff on daily checklist which include replenishing supplies and cleaning compliance. Administrator/designee will begin daily audits of 2 rooms per floor verifying compliance/thorough cleans and replenishing supplies were completed using the housekeeping checklists for 5 days and then audit 2 rooms/areas 3x/week for 2 weeks and then audit 10 rooms/areas monthly x 2 months. Findings will be summarized and brought to the quality assurance and performance improvement committee and reviewed for any further monitoring and changes needed.