Deficiency in Call Bell System for Two Residents
Penalty
Summary
The facility failed to provide a working call bell system for two residents, leading to a deficiency in resident safety and communication. During a resident group meeting, one resident reported that activating the call bell from her bed did not trigger the light outside her door. Another resident stated that his call bell did not produce any sound or light, forcing him to yell for assistance. Observations confirmed these issues, as the call bell for the first resident did not activate the light, and the second resident's call bell produced neither sound nor light when tested.
Plan Of Correction
1) The call bell system was immediately repaired for residents 4 & 142. 2) Audit was completed to assure residents have a working call bell available. 3) Staff will be educated on the importance of ensuring residents have access to a working call bell. 4) Audits will be completed weekly x4 & then monthly x2 or until compliance is met by randomly auditing 10 resident rooms, to ensure residents have access to working call bells. Findings will be brought to the QAPI committee.