Ineffective Pest Control Program
Penalty
Summary
The facility was found to have an ineffective pest control program, as evidenced by multiple resident interviews and observations of pest activity. Six out of ten residents interviewed reported sightings of mice and insects in their rooms. Resident R4 reported seeing mice in her room, while Resident R5 described finding mouse droppings throughout the facility and even encountering a mouse on his meal tray. Resident R8 also reported seeing mice and bugs, and Resident R10 confirmed the presence of mouse droppings. Resident R2 mentioned seeing mice under her bed, attributing the issue to food crumbs left by her roommate. Resident R3 observed rats entering from under the HVAC unit. A review of the facility's pest sighting logs corroborated these reports, with documented sightings of mice and droppings across various floors and rooms. The logs detailed incidents from August to December 2024, including mice sightings in hallways, rooms, and near HVAC units. Interviews with the maintenance director and the Administrator confirmed the accuracy of these logs, indicating a persistent pest problem that the facility's pest control measures had failed to address effectively.
Plan Of Correction
Environmental Services Director has met with residents R2, R3, R4, R5, R8, and R10 to ensure that the facility fully understands the pest control concerns that the residents have and followed up by having the external pest control company, EcoLab, specifically treat identified concerns. Environmental Services will audit each room to look for signs of pests, such as "droppings." Where any signs of pests are identified, Environmental Services will complete deep cleaning of the room(s) and follow up to ensure that EcoLab treats the room for the specific identified need. Environmental Services Staff will be educated regarding how to identify and monitor for signs of pests and what to do when signs of pests are identified. Environmental Services Director or designee will audit 3 resident rooms per week, document and report findings X 3 months at the monthly QAPI Meeting for improvement recommendations.