Loose Handrails in Hallway
Summary
The facility failed to ensure that the handrail in one of three hallways was firmly secured to the wall, which had the potential to result in injury to residents, visitors, and staff. During an observation and interview with a Certified Nursing Assistant (CNA) in the Hollywood BLVD hallway, it was noted that the handrail between certain rooms was loose and moved back and forth. The CNA confirmed that the handrail was not safe for residents to hold on to. Further observation and interview with the Environmental Service Director (ESD) confirmed that the handrails were loose and needed to be tightened, acknowledging the potential risk of injury if the rails came off while in use by residents. The Director of Nursing (DON) also confirmed that the loose handrails should have been fixed and acknowledged the potential risk of a resident falling due to the loose rails. The Administrator (ADM) reiterated that loose handrails are not safe and could lead to falls for residents or staff. The facility's policy and procedure, titled Maintenance Service, dated December 2009, indicated that the maintenance department is responsible for maintaining the building and equipment in a safe and operable manner at all times. The policy emphasized maintaining the building in good repair and free from hazards. Additionally, a review of the professional standard from the Legal Information Institute titled Cal. Code Regs. Tit. 22, S 72635-Handrails, indicated that corridors shall be equipped with firmly secured handrails as required by Section T17-058I, Title 24. The facility's failure to adhere to these standards and policies led to the deficiency observed by the surveyors.
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